NEUROSCOUTING TROUBLESHOOTING

ANSWERS TO COMMON INSTALLATION QUESTIONS

To install on Windows:

If Windows Defender blocks the installation of the program please follow the following steps:

To install on Mac:

Please follow the following steps:

  • Find the downloaded file, which usually ends up in your Desktop or Downloads folder.

  • Double click the DMG to make its content available (name will show up in the Finder sidebar), usually a window opens showing the content as well

  • Drag the NeuroScouting application from the DMG window into /Applications to install (may need an administrator password)

  • Wait for the copy process to finish

  • Eject the DMG (by clicking the eject button in the Sidebar)

  • Delete the DMG from Downloads

  • Run the NeuroScouting Program (now in Applications)

Mac- installation.png